Guides
Securing your Wi-Fi network
Many people with high-speed Internet use a wireless router for home Internet access when looking at how to secure Wi-Fi. However, an issue with a Wi-Fi network at home arises when it's not properly secured, allowing others to use your Internet without permission.  This can lead to slower Internet speeds. Unsecured networks are also susceptible to
NBN FTTN - What is it?
An FTTN (Fibre to the Node) NBN connection uses a combination of fibre optic cables and the existing copper network to bring Internet service to homes. In Australia, FTTN is the most widely used connection type, with close to 3 million homes relying on this technology.  One key thing to remember is that you can't choose the type of NBN connection
Superloop offering the eero 6+ Wi-Fi Modem for $0
Superloop has exciting news for customers looking to upgrade their home Wi-Fi experience. It is  now offering the advanced eero 6+ Wi-Fi modem for $0 as part of a limited-time pilot program.  This offer is designed to enhance customer satisfaction and deliver top-tier Internet speeds, particularly for users on Superloop's high-speed NBN
NBN to launch faster speed tiers and multi-gigabit Internet by September 2025
The NBN Co has announced it will accelerate the download and upload speeds of its top three wholesale products starting from September 14, 2025. This upgrade will be available to internet retailers for both residential and business customers who connect via Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) technology. As part of this
What is the best Internet plan for renters?
In the past, renters often faced difficulties securing the best broadband plans due to the prevalence of lock-in contracts. Fortunately, the landscape has evolved, allowing renters to avoid long-term commitments for their Internet connections. Today, contract-free plans have become standard, offering dependable Internet without hefty exit fees or
Is your phone 5G capable?
5G is becoming more common in many countries, including Australia, where major mobile networks are gradually expanding its 5G coverage. While current NBN speeds can reach up to 80-90 Mbps, 5G has the potential to deliver speeds up to 20 Gbps. Beyond speed, 5G significantly reduces latency, or the delay in data transmission. While 4G has a typical
Understanding NBN FTTB
Understanding the NBN can feel overwhelming due to all the confusing terms and technical jargon. But don't worry, we're here to simplify things for you. First, it's important to know that you don't get to choose how your NBN is set up. The type of connection you have is determined by your location and the existing infrastructure in your
Uploads & downloads: What’s the difference?
The key distinction between download and upload speeds lies in the direction the data moves and how quickly it gets there. However, what counts as a good speed for downloading versus uploading can vary significantly. Imagine you’re trying to upload a video to Facebook, expecting your high-speed Internet to handle it smoothly. Instead, your
What you need to know about NBN & Opticomm new development charges
If you’re a new homeowner and your house has never had an NBN or Opticomm connection, learning about the New Development Charges can take the sting out of any expenses you were unprepared for. The good news is that this charge only applies if your property is part of a new development and has never been connected to the NBN or Opticomm networks
ACCC now supporting broadband tax on 4G and 5G fixed wireless
The Australian Competition and Consumer Commission (ACCC) has decided to support the expansion of the 'broadband tax' to include 4G and 5G fixed wireless services. This marks a shift from its previous stance against such a move, despite ongoing lobbying by NBN Co. The broadband tax, formally known as the regional broadband scheme (RBS), is an
Best mesh Wi-Fi routers 2024
Are you in search of the best mesh routers to enhance your home Wi-Fi in Australia? You've landed in the perfect spot.  In this blog post, we'll delve into an in-depth review of six top-rated mesh routers available today. These routers are designed to optimise the performance of your home Wi-Fi plans, ensuring a seamless and reliable connection
It's official - Fibre to the Premises wins for reliability
Australians with fibre to the premises (FTTP) broadband have fewer outages compared to other NBN connection types, according to the ACCC’s latest Measuring Broadband Australia report. The report compared the performance of different NBN fixed-line technologies, focusing on outage frequency, latency, and packet loss. Key findings include: FTTP:


Latest News Hardware/Modems