Guides
How to keep your email address after changing providers
Like your phone number, your email address is crucial for communication, and changing it can be inconvenient. Traditionally, broadband providers offered email retention services for a fee, letting you keep or forward messages.  In the past, your email was typically tied to your Internet service provider (ISP). But these days it's less common, with
Amaysim mobile broadband
Established in 2010, amaysim has grown into one of Australia's leading mobile virtual network operators. Amaysim offers data-only plans for customers seeking mobile broadband for their on-the-go data needs. When considering amaysim's plans, the value increases as you spend more. It offers a wide range of data allowances that should meet the needs
What to do when your Telstra modem isn’t working
While some claim that NBN comes with its fair share of challenges, troubleshooting Wi-Fi modems shouldn't be one of them. However, there may be times when you need to troubleshoot on your own.  In such cases, you can easily reach out to Telstra's live chat or technical support for assistance with unexpected Internet issues. The following steps are
TPG CEO: Merger Has Led to Lower Prices, Not Higher
The Australian Competition and Consumer Commission claims that the merger of TPG and Vodafone has led to increased prices in the market were recently refuted by TPG Telecom CEO Inaki Berroeta. ACCC chair Rod Sims made the claims about prices in service. Sims cited these claims during his call for a debate about stronger antitrust laws in
Telstra Assures That It Can Help With Its Business Customers’ Carbon Footprint
Telstra pioneered in measuring the impact of its digital technologies on helping its business customers reduce their carbon footprint. In a new report released by Deloitte Access Economics, it was stated that by 2030, every tonne of CO2e Telstra emits will help their customers avoid 6.9 tonnes of CO2e emissions by using its products and
New 5G Service and IoT Product Portfolio to be Launched by Telstra Wholesale
A new 5G wholesale service and a series of IoT products will be offered by Telstra Wholesale starting from July. The announcement was made at its annual customer event, Business Connect.   The 5G service will initially be reaching more than 75% of Australians. It will be offering up to 250 Mbps, with access to mmWave where available.   This is
Optus: 5G Trial with Endeavour Energy to create Service Wrap for Enterprises
Optus partnered with electricity provider Endeavour Energy for a new 5G trial to help the telco build a managed IoT and connectivity service wrap to be offered to enterprises. Funding the trial is the Australian Federal Government’s latest 5G innovation initiative. The initial trial period is set to run for 12 months. It is also set to monitor
How to set up your Belong BYO modem for NBN
There's a huge range of modem options available on the market but some providers offer to supply you with one, where others will allow you to bring your own modem to its service. Understanding how to set up your Belong BYO modem for NBN means you don’t have to go out and buy a whole new modem to get online. While we can't address every modem's
How to connect your home phone to NBN
Even as mobile phones become more popular for calls, you can keep your home phone with the NBN. NBN home phones use Voice over IP (VoIP) technology to connect. When you sign up for an NBN plan, your provider may offer call packages that allow you to use your home phone line over VoIP. NBN allows both your Internet and telephone to work over the
Telstra completes South Brisbane Fibre
The South Brisbane experiment is about to draw to a close, and it provides some lessons about what might have happened with a Telstra led NBN, and about what might happen in the future in similar ‘Brownfield’ sites. What is the significance of South Brisbane?The South Brisbane distribution area (DA) is a large telephone loop, servicing about
Satellite Service Outage Experienced by NBN Co Over Christmas
An incident last December 21, 2021, resulted in a satellite outage. NBN Co said it was still working with partners and vendors to reconnect some Sky Muster users. Even if most Sky Muster and Sky Muster Plus satellite services were restored soon after, there are still approximately 0.5 percent of NBN satellite customers who continue to be affected.
NBN upgrades: These are the latest suburbs eligible for faster internet
For most people, having a stable and reliable internet connection at home that delivers the speed and data they require is already a necessity. This is one of the reasons why NBN Co is striving to ensure that every home reaps the benefits of a fast internet network. Just recently, the company revealed some of the latest suburbs that are eligible


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