There are two types of NBN plans: one for homes and one for businesses. Business plans might cost more, so you might be wondering what makes them different and if it's worth it. At Compare Broadband, we'll help you compare business plans for speed, perks, and extras to find the right option for your team.
Business NBN plans are adept at handling numerous online users at once. Your business stands to gain significantly from:
For remote work or internal website hosting, static IPs are at your disposal, too.
Tailored for small business owners and operators, NBN business plans cater to the unique needs of your enterprise. Owning a valid Australian Business Number (ABN) qualifies your business for an NBN business plan.
While not obligatory, opting for a business NBN plan can prove advantageous for various reasons:
While small businesses can use residential NBN plans, the added features of priority support and quick response times may justify the incremental cost for those seeking exemplary Internet service.
Running a business requires a fast and reliable NBN service. When exploring business NBN options, it's crucial to choose a plan that fits your needs. Two important factors to consider when choosing a business plan include:
Similar to your home Internet, picking the right speed tier is vital for the best NBN plan for your business. Consider how your business uses the Internet—whether for video conferencing, large file transfers, or by how many people. This will help you determine the most suitable speed tier.
Think about whether you need any additional features for your Internet service, like a modem, call packs, landline phones, Internet security, or dedicated customer service.
Not all providers offer the same extras, so assess their importance to your business and compare providers to find the best value for your money.
Your speed needs vary based on your company's size and Internet usage. While an average Australian might find NBN 50 sufficient for personal use, small businesses may opt for NBN 100 to guarantee faster speeds. Here is our take on the best speed for your NBN business plan:
As per the ACCC, the NBN 50 speed tier stands out as the preferred choice for personal use in Australia. Its download speeds efficiently support video conferencing, and its ample upload speed allows for smooth use of cloud storage services like Google Drive or Dropbox.
The NBN 100 speed tier is often ideal for households with four or more individuals, and this extends to small business users as well. Yet, for businesses engaging in frequent video conferencing or uploading substantial data, it's crucial to focus on upload speeds when evaluating plans.
NBN 100 plans may offer either 20Mbps or 40Mbps upload speeds. While a NBN 100/40 plan might have a slightly higher cost, it proves valuable when multiple individuals are concurrently participating in Zoom meetings.
Greater numbers of users result in diminished bandwidth for sharing. With an NBN 250 plan, you can simultaneously download large files and engage in video conferencing without any hitches.
The determining factor, however, is your connection type. For your business to benefit from this, it must be connected to the NBN through FTTP or HFC, though this is not universally available across all regions of Australia.
The NBN 1000 stands as the highest-speed option in Australia, exclusively accessible to businesses equipped with either FTTP or specific HFC connections.
With an NBN 1000 plan, expansive teams of up to 30 individuals can seamlessly collaborate, download, and upload files without encountering any issues.
Top tip:
For businesses with a workforce exceeding 30 employees, reaching out to your service provider to ask about a customised NBN enterprise plan could see you getting plan options separate from the usual offering.
Features of business Internet plans can vary among providers, but generally, you can expect the following:
While regular IP addresses change each time you connect, a static IP remains constant. Many providers offer it for free with business Internet plans.
Why it matters: Static IPs are crucial for hosting internal websites or for remote worker access to your network (via VPN, etc.).
Business plans often include extra support, such as a 24/7 helpline or a dedicated account manager.
Why it matters: Residential plan support can involve long wait times. Priority support ensures quicker issue resolution, getting you back online and back to business faster.
Providers with eSLAs invest in extra support from NBN Co, extending those benefits to you.
eSLAs outline a timeframe and process for problem resolution, along with consequences if service standards aren't met. Residential plans lack these guarantees.
Why it matters: eSLAs help ensure a swift recovery for your business after encountering a problem.
Consider opting for a business mobile broadband plan if you're a sole trader, remote worker, or someone who needs Internet access on the go in various settings.
Here are some advantages of a business mobile broadband plan over an NBN plan:
However, there are a few drawbacks to consider:
For those operating a home-based business requiring faster upload speeds and reliable uptime, opting for an NBN Business plan proves to be the optimal choice. The pricing of a business NBN plan hinges on your Internet usage for daily team activities.
If your tasks primarily involve web surfing, email correspondence, team communication, and handling small-sized files, a home Internet connection may suffice. However, if you frequently download large files, engage in HD teleconferences, and have daily client meetings, a business NBN connection with a minimum speed of 50Mbps would be more suitable.
For assistance in finding the best NBN Business plan, feel free to reach out to us at Compare Broadband!
The NBN enterprise Ethernet plan is tailored for sizable enterprises or those in need of ultra-fast upload and download speeds, reaching up to 1000Mbps. In contrast, a business NBN plan closely mirrors the structure of a residential NBN plan in terms of speed tiers and overall performance, albeit with added features and enhanced support.
Switching business services to the NBN can be a tedious task and will require you to have a different level of service getting a home internet plan. To move your business services over to the NBN, get in touch with Compare Broadband today.
In essence, no. NBN business plans provide identical speed and performance to their residential counterparts. On a network level, there's no differentiation according to NBN Co. Nevertheless, individual providers may exhibit faster typical download speeds for business Internet plans compared to residential plans, though this fluctuates between providers. The primary distinction lies in the additional features that retailers extend to business NBN customers, such as a static IP, priority service, and service guarantees—features not extended to residential customers.
There are 5 factors to consider when choosing an NBN provider for business use: availability, speed, cost, type of connection, and reliability. For businesses, reliability is the most important factor when choosing an NBN provider. Unreliable internet can be stressful and counterproductive.
Some NBN Business broadband providers offer calls and a VoIP telephone at no additional cost. Some may charge an additional $5-$10 per month.
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