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Australians Raging Over Horrible Internet - Complaints Soar According to Telco Ombudsman
Is the slow, crawling speed of your internet connection absolutely driving you up the wall? Well, you may not be alone in this struggle. In fact, Australians have lodged a record number of complaints with regards to their home internet/broadband services in the past financial year. It can’t just be your imagination, then! Whist the recent headlines
Optus make ultra-fast SHDSL broadband deal with Internode
Fast growing Australian broadband internet service provider Internode have just signed a brand new comprehensive agreement with Optus that will allow them to nearly halve the price of Internode’s current high-speed DSL (SHDSL) broadband plans. Ultra symmetric high-speed DSL (SHDSL) broadband from Internode will now cost from $300 to $1,200 per
TIO reports dramatic fall in broadband complaints: Telstra, Vodafone big winners
The Telecommunications Industry Ombudsman (TIO) has been around for 20 years, serving as an independent adjudicator for those situations when you and your telco can’t come to an agreement.                                                In the last 5 years or so the agency has risen in prominence, as confusion around phone and internet provision
Adelaide Internet Black Spots to Receive High Speed Wireless Broadband
Minister for Broadband, Communications and the Digital economy, Stephen Conroy has announced that residents living in broadband black-spots across the Adelaide metropolitan area will receive state of the art Mobile Broadband internet access. The network will be jointly funded by the state and federal governments and will be delivered by internet
Simmering Feud Between Comms Alliance and NSW Telco Authority Burst into Open Over Carrier Status
Communications Alliance and the NSW Telco Authority recently exchanged potshots over a federal government proposal to exempt the latter, as well as other government radio networks from paying both carrier licensing fees and the Telecommunications Industry Levy.   According to Comms Alliance, there was no basis for the NSWTA to be exempt from the
Aviation Sector’s “Emotive” Claims About Potential 5G Interference Slammed by AMTA
A new GSM Association study on the effects of 5G on aviation altimeters was highlighted by the Australian Mobile Telecommunications Association recently. The study aims to falsify concerns about the possibility of mobile technology interfering with flight operations. The study has also characterised aviation sector claims about potential 5G
Stakes on Regional Network Sharing Impacts Raised by Optus, TPG, and Telstra
Optus has heightened its campaign against the pending Telstra-TPG regional network sharing deal as released in its submission to the Australian Competition and Consumer Commission.   According to Optus, if the deal proceeds, there would be “no commercial rationale for ongoing significant investment in regional areas either by Optus” or any other
mmWave Network in WA Launched by Swoop, Launch in Victoria to Follow
Swoop, a fixed wireless and wholesale infrastructure telco, revealed that it will launch mmWave-based services beginning next month. The first phase of the launch will be for the business areas of Osborne Park, Balcatta, and Malaga in Western Australia. The service is said to provide services of up to 1Gbps as well as coverage to approximately
NAB and Local Councils Support the TPG-Telstra Network-sharing Deal
The Australian Competition and Consumer Commission recently received various submissions expressing support for the proposed regional tie-up between Telstra and TPG. Several of the submissions came from TPG customers or partners, including NAB, one of the top corporate accounts of TPG, and Australia’s third-largest bank.   The consultation of the
Snap 14-day Consultation into Telstra-TPG Regional Tie-up Launched by the ACCC
A 14-day consultation into the proposed Telstra-TPG regional network and spectrum sharing deal was kicked off by the Australian Competition and Consumer Commission.    The consultation was triggered by the lodgment of a 104-page joint application from Telstra and TPG. The application outlined the plan of the telcos for a Multi-Operator Core
Timeline and Implications of Upcoming Regional Tower Market Study Explained by ACCC
A formal launch of the Australian Competition and Consumer Commission investigation into access to towers and associated passive and active infrastructure is underway. The primary objective of the regulator is to gather information on the evolving tower market as well as evaluate whether updates are necessary for the facilities' access
Next Steps in Anti-scam Offensive Outlined by ACMA
The chair of the Australian Communications and Media Authority, Nerida O’Loughlin, recently acknowledged the “impressive work” of the telecom sector in pursuing to combat scams. The chair also detailed the next steps that the regulator expects to see from the telco industry.   According to O’Loughlin, an immediate focus of ACMA in this area would


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