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More and CBA Announce Partnership Expansion to Mobile
More’s partnership with the Commonwealth Bank has now expanded to mobile. For a limited time, CommBank customers can receive 30% of their mobile phone plan for 12 months and a 10% ongoing discount when they sign up with the telco. A soft launch of the product included a trial with bank customers who were offered More SIMs in a few select branches.
ACCC aims to oversee and regulate NBN pricing
Future pricing consultations are set to be submitted by NBN Co to a Special Access Undertaking review. This is in conjunction with the Australian Competition and Consumer Commission effectively placing NBN pricing under its oversight. With this move, the NBN pricing can be seen as measured against a “building block formula” that is currently
ACCC Concerns About Price Rises under Telstra Deal Pushed Back by TPG
Comments made by Australian Competition and Consumer Commission chair Rod Sims about its network and spectrum sharing deal in regional Australia with Telstra may lead to higher prices was disputed by TPG Telecom. In describing Vodafone, now owned by TPG Telecom, he said “You’ve got Telstra with way more coverage than Optus, with way more coverage
ACCC: More Aussies Prefer NBN 50 or Faster Plans
According to ACCC or Australian Competition and Consumer Commission, more Aussies are choosing faster internet plans.  ACCC's recent report on the wholesale NBN market contains consumer information from Q4 2020. Data from broadband providers such as Telstra, Optus, TPG, and iiNet suggests that people prefer to use faster internet
ACCC Presses NBN Co, RSPs to Help Consumers Fix Issues
Addressing lethargic internet speeds finally gets the attention it deserves as Australian consumer watchdog ACCC calls out NBN Co, the country's wholesale internet service provider through the National Broadband Network, together with its retail service providers last March. The move aims to address the need for fibre-to-the-node (FTTN) connections
ACCC Pricing Claims, Set Right by TPG Telecom
The Australian Competition and Consumer Commission (ACCC) recently issued a media release saying that since the VHA-TPG merger, mobile prices of Vodafone and its competitors had gone up. Anyone could predict what happened next, and sure enough, multiple headlines telling consumers that they’re paying more for their mobile service followed. TPG
ACMA Conducts Consultation on Increasing Its Infringement Notice Powers
The Australian Communications and Media Authority conducted a consultation proposing to grant itself more powers to issue infringement notices. This is in place of court proceedings for regulatory breaches. The two regulatory instruments are due to sunset in April 2022, which is why the regulator has already launched a consultation on a proposal to
ACMA Proposed Spectrum Taxes will be Tied to Population Growth
Australian Communications and Media Authority developed a proposal to modify its approach to setting spectrum licence taxes. ACMA is looking into tying these taxes to population growth in various density areas.  ACMA proposes to cease updating taxes annually based on the consumer price index (CPI). Rather, annual taxes will be adjusted based on
ACMA Records a Cutback of Telco Complaints
According to the Australian Communications and Media Authority (ACMA), the number of complaints received by some of the country’s largest and leading telcos in the last quarter of the year 2020 was reduced to almost one-quarter year-on-year. Complaints-handling Performance Report Furthermore, ACMA also indicated that while the number of services
ACMA: Regional Players Are Welcome in the 850/900MHz Auction
Because of the Australian Communications and Media Authority’s move to offer separate regional and metro products in the 850/900MHz auction later this year, operators have a greater opportunity to obtain a regional spectrum. ACMA released its draft allocation instruments consultation last week. In it, they indicated that the auction will be
ACMA Scorecard Revealed Telcos are Now More Contactable
An audit by the Australian Communications and Media Authority revealed that telcos, in general, have recovered from the disruptions to their contact centre operations. The disruptions were noted during the earlier stages of the COVID-19 pandemic. Nevertheless, the telcos took strong steps to recover compliance with the Contact Code. The
Aussie Broadband Deal: Over the Wire To Vote Next Month
On February 24, 2022, Over the Wire shareholders will vote whether to accept the proposal of Aussie Broadband to acquire the telco. This was revealed after the Federal Court approved the distribution of a scheme book late last week. The $344m cash-and-scrip offer of Aussie Broadband remains to have the unanimous support of the OTW board. Earlier


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